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Host / Front Desk Attendant Bern's Steak House

"We do things differently, and we do them with great pride and passion!" Come work in one of the country's top rated steakhouses with the world’s largest private wine collection!  Bern’s Steak House has been a Tampa Bay icon since Bern and Gert Laxer opened the location in 1956 to create a venue where individuals could celebrate the best tastes of life. It's that spirit that we want to weave throughout our guests experience, starting with their first phone call to the restaurant.

Job Summary

Our host team strives to ensure that our patrons have a memorable evening by helping them to their tables with a friendly and professional greeting. From providing compassionate and enthusiastic service over the phone to communicating guest needs to the appropriate departments, this position requires a high level of attention to detail and ability to multitask in a very high volume restaurant atmosphere. 

Responsibilities and Duties

  • Handle high volume seating organization and needs in a professional, guest focused manner
  • Input accurate reservations and special requests into digital reservation system
  • Answer customer inquiries regarding history, policies and procedures
  • Communicate messages and special request to management in a precise and clear way
  • Help to clear and reset tables to seat guests in a timely fashion

Qualifications and Skills

  • Must work well with others with a friendly but professional work ethic
  • Ability to balance timeliness and accuracy under pressure
  • Ability to listen and communicate clearly while maintaining proper confidentiality
  • Strong problem solving skills

Benefits and Perks

  • Opportunity for advancement 
  • Full Time employees are eligible for Aflac, health, dental and vision insurance after 90 days with employer contributions based on tenure
  • 401K retirement option available
  • Employee education reimbursement program for classes and certifications related to the culinary, spirits, beer, wine and hospitality management fields
  • "Family First" corporate discount at all our locations with the exception of Bern’s Steak House
  • One complimentary meal provided each shift
  • Secure complimentary parking  
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